Sorry… we dropped the ball

Sorry… we dropped the ball

At 15:00 EST today an email was sent asking recent trial users for their feedback.

Unfortunately, all email addresses in this mailing were visible and not sent as BCC (blind carbon copy) as designed.

This was the first time this script had run on the production server since the upgrade. And despite testing ok in our test environment, the move into production changed something.

An honest mistake, but completely unforgivable, and I apologize for the breach in trust.

It’s important you know that I take your privacy seriously, and in the interests of transparency I wanted to hold up my hand to say I’m sorry, it won’t happen again.

– Elliott

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